Returns & Refund Policy

At CALVERON, your satisfaction is our priority. This Returns & Refund Policy explains the conditions under which products purchased from calveron.it.com may be returned and refunded. Please read carefully to understand your rights and responsibilities.

Refund Eligibility

You may request a return and refund if:

• The item was purchased directly from calveron.it.com.
• The return request is submitted within the specified time limit.
• The product is unused, unworn, and in its original packaging.
• All original accessories, manuals, and documentation are included.
• Proof of purchase (order confirmation or receipt) is provided.

Time Limits

Return requests must be submitted within 30 calendar days from the date of delivery. Requests received after this period may not be eligible for a refund. Certain promotional or limited-time items may have shorter return windows, which will be clearly indicated at the time of purchase.

How to Request a Return

1. Contact our support team via email with your order number and reason for return.
2. Receive return authorization and detailed shipping instructions.
3. Securely package the item in its original packaging.
4. Ship the product using a trackable shipping service.

Unauthorized returns may not be accepted or processed.

Refund Processing

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 7–10 business days to your original payment method. Processing times may vary depending on your financial institution.

Conditions

• Products must not show signs of use, damage, or alteration.
• Original tags and seals must remain intact.
• Return shipping costs may be the responsibility of the customer unless the product is defective or incorrect.

Non-Refundable Items

• Personalized or custom-made products.
• Final sale or clearance items.
• Gift cards or downloadable digital products.
• Items returned beyond the eligible return window.

Contact CALVERON

For questions regarding returns or refunds, please contact our support team:

Email: [email protected]

Website: calveron.it.com